Network X 2026
Exhibitor Manual
For Pod Clients
Here you’ll find all the relevant information you’ll need for the event.
Please ensure you read through each section carefully and meet any applicable deadlines to ensure a successful, smooth-running event. If you have any questions please reach out to Customer Success!
CONTENTS
WHAT'S NEXT?
If you have purchased a Pod Package, please carefully read through and complete each action before the deadline specified.
Scroll down for more information about each section.
For any questions, contact the Customer Success Team.
ACTIONS & DEADLINES
| WHAT | WHERE | WHEN (DD/MM/YY) |
| SUBMIT YOUR LOGO (AI/EPS and JPEG/PNG) | Onboarding form | ASAP |
| CLEANING AND WASTE MANAGEMENT | Go to Messe Wien webshop | 10/9/2026 |
| CONFIRM YOUR POD NAME (Displayed on the top part of the pod) | Email Alter Expo to confirm | 21/9/2026 |
| INTERNET ORDERS | Go to CANCOM webshop | 22/9/2026 |
| AV ORDERS | Go to Eventpro portal (Password: eu) | 28/9/2026 |
| PASS REGISTRATION (Register your staff for the show) | Exhibitor Portal to be launched | 28/9/2026 |
| FREIGHT HANDLING, STORAGE & LOAD-IN | Send your request to DHL | 1/10/2026 |
YOUR PACKAGE INCLUSIONS
Below you will find details about the inclusions for Pods.
Please refer to your contract, or Welcome Email, if you are unsure of your contracted package. By clicking on the links below you will be able to see what is included based on the size of your stand space along with visuals of the items.
Please note visuals are for reference only. Actual stand size and layout will depend on your contracted package.
START-UP PODS
IMPORTANT INFORMATION ABOUT YOUR POD
WHAT YOU CAN BRING:
- You can hire a maximum of 1 extra stool at your Pod with Alter Expo.
While your cupboard will be lockable, please note the storage space is limited; if you are planning to bring giveaways, we recommend small items only and that you bring in only what you need for each day.
We also do not take any responsibility for items left on or inside the Pod.
- An extension lead is needed if you have more than one device to plug into the socket. Only 1 socket will be provided per Pod.
WHAT YOU CANNOT BRING:
The Pod space is limited, so for the safety and comfort of you and your neighbours:
Any screen should fit on your Pod's counter and, should not go beyond the space of your Pod. Screens on stands next to your Pod are not permitted. Any screen on stands or larger than the Pod will be removed.
You can have a maximum of 2 stools at your Pod. Additional furniture is not permitted and will be removed.
You will be asked to remove any boxes sitting by your Pod. Please bring only what you can store in your cupboard.
We do not allow pop up banners at or near the Pod. Any banner will be removed.
COMPULSORY RESPONSIBILITIES
HEALTH & SAFETY FORM
Health & Safety at our shows is extremely important to keep EVERYONE safe.
Before arriving onsite we ask all exhibiting companies to complete the Health & Safety Form. It's a requirement for all companies to read through the Informa Rules & Regulations Handbook & complete the H&S form.
If the form has not been submitted, or is not completed to an appropriate standard, Informa reserves the right to refuse build/admission to the show or ask you/your stand contractor (if applicable) to resubmit the form with further information.
IMPORTANT: All forms are due for submission by 11th September.
YOUR EXHIBITING NAME
Please check your POD NAME on the Alter Expo Webshop and confirm it via ALTER EXPO.
We will not be able to change your name onsite, please make sure you provide the correct information before 21st September.
ADDITIONAL EVENT SERVICES
STAND CONTRACTOR SERVICES - ALTER EXPO
Alter Expo is the General Stand Contractor for Network X 2026 and they provide a variety of services to enhance your participation at the event:
- GRAPHICS
- ELECTRICALS and many more
For enquiries or assistance, please contact:
Casimir Coussement
cc@alterexpo.be
Order Deadline:
- Early Bird Rate deadline: 2nd September
- Graphics: 11th September
- Final Order deadline: 2nd October
VENUE SERVICES
StandOut Webshop is the official venue services platform for Network X 2026. If you require any of the following services, you must place your order via this webshop by creating a new account and indicating your stand number during checkout.
- POWER
- CLEANING/WASTE MANAGEMENT
DEADLINE
10th September; Orders placed after this date will be subject to 25% late surcharge and availability.
POWER
1KW Power Supply and one socket are included in the package. Power will be turned off 1 hour after the end of the exhibition due to H&S regulations. If you require a 24-hour power supply, please order a separate continuous power supply, which is limited to a 2kW capacity.
CLEANING AND WASTE MANAGEMENT
Overnight cleaning is included in your package.
Any upgrades or additional services, including the disposal of packaging, banners, or panels, can be arranged through the webshop.
As a reminder, we have strict waste policy. Any materials left in the halls will be photographed and the relevant contractor/exhibitor will be fined for the waste accordingly.
CONTACT
For enquiries or assistance, please contact:
Sally Mohamed
sally.mohamed@standout.eu
OTHER EVENT SERVICES
AUDIO-VISUAL
Event Pro is the official audio-visual supplier for Network X 2026. Whether you need TV screens, full video walls, or anything in between, they are ready to assist. You can access their portal HERE using the password eu (lowercase). For enquiries or assistance, please contact:
Carl Wilkes
+44 (0)1827 250500
hiredesk@eventproav.co.uk or cwilkes@eventproav.co.uk
Order Deadline: 28th September. Orders placed after this date will be subject to a 20% surcharge.
INTERNET
CANCOM is the exclusive partner for Network X 2026, providing internet services for the event. You can place your order for internet services by clicking HERE. For enquiries or assistance, please contact:
Wolfgang Major
+43 50 822 88933
sales.viecon@cancom.com
Order Deadline: 22nd September. Orders placed after this date will be subject to availability.
FREIGHT, HANDLING & STORAGE
DHL is the official freight handler, customs broker and on-site handling agent for Network X 2026. Please submit your order using this manual directly with DHL
Thomas Hausmeister
+43 (0)1 7283160 8700
thomas.hausmeister@dhl.com
Order Deadline: 1st October. Orders placed after this date will be subject to surcharge/availability.
IMPORTANT:
- Please do not send any packages direct to the venue by post or courier, as the venue do not accept direct shipping.
- Storage during the event is only available if you have placed a handling & storage order with DHL.
Informa cannot be held responsible for the shipping of any equipment, nor are they responsible for the collection and receipt of any deliveries.
EVENT INFORMATION
VENUE
Messe Wien
(Vienna Congress & Convention Center)
Messepl. 1, 1020 Wien, Austria
EVENT TIMINGS
FLOORPLAN
TRAVEL & ACCOMMODATION
ACCOMMODATION
Exclusive hotel deals for Network X 2026
We have several exclusive offers available at hotels near the venue and throughout Vienna. Discounted rooms are now limited so book today to avoid disappointment.
PLAN YOUR TRAVEL
Messe Wien is conveniently accessible through various modes of transport, with both Informa and Messe Wien strongly advocating for sustainable mobility. The venue is served by the following transport options:
METRO
U2 underground line, Messe-Prater station Exit to access Foyer A.
BICYCLE
Bicycle parking is available near Foyer A and the Congress Centre.
For more detailed information on how to reach the venue and available transport options, please visit here or click here to plan your route
VEHICLES & PARKING
We encourage visitors to use public transport to travel to the event whenever possible. However, if you need to drive, you can make use of the parking options listed below, including outdoor parking spaces available at Messe-Prater 3.
Parking Garage A
Nordportalstraße 4 / Max-Koppe-Gasse, 1020 Vienna
Parking Garage D
Trabrennstraße 3, 1020 Vienna
Connecting people – your official Lufthansa Group airline network
Benefit from the cooperation with the Lufthansa Group airlines (Lufthansa, SWISS, Austrian, BrusselsAirlines, Eurowings, Edelweiss, Discover) and optimize your travel costs. The extensive route networkwith around 310 destinations worldwide, as well as transatlantic flights operated by Air Canada and United are available to you.
Click here and the discounted rates will be displayed. They are valid for flights up to one week before and one week after the event.
We look forward to welcoming you on board!
ADDITIONAL POLICIES
CODE OF CONDUCT
View the Code of Conduct here.
Reporting any concerns
Contact: Heidi Fong (heidi.fong@informa.com) and Christopher Lycett (Christopher.Lycett@informa.com)
You may also contact Informa’s confidential whistleblowing line, Speak Up. Visit https://www.informa.com/speak-up
SUSTAINABILITY
Sustainability is increasingly important to event attendees. Exhibiting at an Informa event allows you to highlight your company’s sustainability credentials and align with an event that champions sustainability.
To ensure that your company and exhibiting stand are aligned with Informa’s sustainability goals, please review the Exhibitor Sustainability Checklist and consider the steps as you plan your event.
If you have a space only stand, you must ensure that your stand is compliant with Informa’s Better Stands programme as detailed in the Exhibitor Service Manual and reaches at least a Bronze Level.
VIDEOGRAPHY & PHOTOGRAPHY
By registering for this event you acknowledge recordings, video, and photographs are being taken during the event. By you entering this event, you give unqualified consent to: Informa, its agents, licensees to record, use and publicise your voice, actions, likeness, and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.
DATA PROTECTION
Informa does not sell, nor distribute, attendee contact information in accordance with established privacy policies. Any company claiming to have such information to sell is not affiliated with Informa, and do not have access to our confidential records.