Florian Scheiber
| Senior Product Leader with >8 years of experience in crafting and launching digital customer experiences around connectivity across diverse customer touchpoints and markets. Held various product management positions within DTs central Technology and Innovation unit. Achievements include launch of several digital customer touchpoints across DTs footprint and accompanying software development kits enabling key features within DT’s central service apps (> 5 Mio. users) as well as several big data gathering and machine learning solutions in the areas of broadband self service, predictive service & maintenance. Driven by a strong passion for pivoting on the interface of customer, business, and technology to deliver delightful customer experiences at scale. Enjoys working closely and hands on with both engineering and customer experience & business teams acting as a translator and engine for moving from ideas to mass market impact. |